South Carolina Bill S 0767: What You Need to Know and Why You Should Care
South Carolina is taking the lead in restoring fairness, transparency, and safety to the auto glass repair and replacement industry.South Carolina Senate Bill S.0767 is an IGA-based consumer-choice and fair-competition bill introduced during the 2025-2026 legislative session and currently assigned to the Senate Committee on Banking and Insurance. The bill modernizes South Carolina's vehicle glass repair statute to reflect today's realities around insurance steering, affiliated claims administrators, reimbursement practices, and ADAS recalibration.
Why This Matters to Independent Glass Shops
For years, independent auto glass shops in South Carolina have faced increasing pressure from insurer-controlled claims processes that influence where repairs are performed, how rates are set, and whether critical services, like ADAS recalibration, are fully reimbursed. S.0767 directly addresses these issues by:
- Prohibiting steering and misleading claims scripts that push consumers toward insurer-affiliated facilities
- Requiring full disclosure of insurer and third-party administrator (TPA) involvement and any financial affiliations
- Establishing reimbursement standards based on prevailing competitive market rates and real local market conditions, not insurer-dictated schedules
- Ensuring ADAS recalibration is covered when required by OEM procedures
- Requiring accreditation so safety-critical glass and recalibration work is performed to nationally recognized standards
This bill levels the playing field, protects legitimate independent businesses, and ensures shops are paid fairly for the work required to restore vehicles safely.
Left unchanged, the bill risks making safe, OEM-compliant repairs more difficult to perform and harder to get paid for, particularly for ADAS calibration.
What Consumers Should Know
South Carolina Senate Bill S.0767 is designed to protect your right to choose who repairs your vehicle and to ensure your car is returned to the road safely and correctly. When your windshield or other vehicle glass is damaged, you, not your insurance company, have the right to select the repair shop you trust.This legislation requires insurers and claims administrators to be transparent about who is handling your claim and whether a recommended repair shop is affiliated with them. It also helps prevent misleading statements that pressure drivers into using a specific shop or suggest that choosing an independent shop will delay repairs or reduce coverage.
Just as importantly, the bill helps ensure that modern safety systems, like cameras and sensors used for advanced driver assistance systems (ADAS), are properly recalibrated after glass replacement, following manufacturer specifications. This protects not only your vehicle, but you and everyone else on the road.
- You, not your insurance company, choose where your vehicle is repaired.
- You must be told if a recommended shop is owned by or affiliated with your insurer or claims administrator.
- Safety-critical services, including ADAS recalibration, must be properly performed and reimbursed.
- You have legal recourse if steering, misrepresentation, or unfair practices harm you.
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IGA's Position: Member-Driven Consumer Choice Legislation
The Independent Glass Association supports South Carolina Senate Bill S.0767 as introduced.The bill reflects years of documented evidence, shop input, and consumer complaints showing that existing law is insufficient to prevent steering, conflicts of interest, and unfair reimbursement practices. S.0767 provides a balanced framework that protects consumers while allowing ethical insurers and repair facilities to operate transparently and competitively.
- Contact your State Senator and express your support for S.0767
- Contact the bill sponsor, Senator Ott, and thank him for introducing legislation that protects consumer choice, safety, and fair competition
- Report & Share real-world examples of steering, reimbursement pressure, or ADAS payment issues you've experienced
What Happens Next
South Carolina Senate Bill S.0767 is currently under review in the South Carolina Senate Committee on Banking and Insurance, where lawmakers will begin evaluating the bill's impact on consumers, independent repair businesses, insurers, and the broader marketplace. During this stage, legislators rely heavily on real-world input from constituents and affected industries to understand how existing practices are working, or failing, in practice.The Independent Glass Association will remain actively engaged throughout the committee process by monitoring developments, responding to questions from legislators, and working to ensure the bill's consumer-choice and safety protections remain intact. As the bill advances, there may be opportunities for testimony, written comments, or additional legislative outreach.
Support from independent auto glass shops is especially important at this point. Lawmakers need to hear directly from local businesses about the challenges they face with steering, reimbursement pressures, and uncompensated safety procedures. Continued engagement will help demonstrate that this legislation is necessary, reasonable, and broadly supported across South Carolina's auto glass industry.
The IGA will continue to provide updates, talking points, and advocacy tools as S.0767 progresses through the legislative process.