IGA - Independent Glass Association

IGA Sales Trainer

We are very pleased to have Molloy, Business Development Group as the official Sales & Service trainer for the Independent Glass Association (IGA).

The IGA is dedicated to the needs of the independent glass companies in North America. We are committed to supporting the efforts of its growing membership by providing the best sales and service training available.

Dave Zoldowski, past president and IGA board member says, “We have been using Malloy Business Group for CSR & Manager training for 4 years now and our company swears by the training. I once heard that the most important people at companies like ours are the CSR's and managers answering phones. We have now trained over 20 people in our company and our job close rate has improved by double digits. We have Malloy “grade” our call recordings and rate our employee's accordingly. His on line support system is high tech, flexible and can be adjusted for just a few employees to hundreds depending on your need!”     

 IGA members we have a finite opportunity to grab customers. We compete with much larger companies that have access to many more resources; the IGA believes that the Molloy program will increase our membership's customer acquisition rates. We have seen firsthand how this program works to increase your bottom line.

The Molloy Language of Commitment™ Training Program is the only program of its kind the IGA will be promoting.

According to Dan Molloy, "We are very pleased to have established a close working relationship with the IGA and are committed to working with the IGA membership.